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Client case study · Home Services / Glass & Mirror

Indian Wells Glass & Mirror: 20–30% more clients from the website alone

A complete website rebuild with a lead follow-up system closed the exact gap that was costing them customers.

Visit iwglass.com
20–30%
More client acquisition
100%
Of leads now notified
0
Quotes lost to silence
Before & after
Indian Wells Glass & Mirror website before Mission Hub
Before
Indian Wells Glass & Mirror website after Mission Hub
After
The situation

Leads landed on Indian Wells Glass & Mirror’s site every day. Nobody on the team knew when. Quote requests sat unread in an inbox nobody was watching, with no alert to tell anyone a customer was waiting.

What we built

We built them a new website and a lead follow-up system. The team gets a notification the moment a lead comes in, every time, so a quote request never sits unanswered again.

The outcome

Client acquisition rose 20–30% from leads the business used to miss entirely. The gap wasn’t demand. It was the follow-up standing between a visitor and a signed job.

Mission Hub takeaway

The leads were always there. The business just couldn’t see them until now.

How we got Indian Wells Glass & Mirror there

01
Discover

A free call to find exactly where quote requests were getting lost.

02
Blueprint

A written build plan and fixed quote for the new site and follow-up system, delivered within days.

03
Build & Launch

Website and lead follow-up system shipped together, live in roughly 7–14 days.

04
Support

Ongoing reporting, so every lead stays visible, not just the first batch.

Engagement snapshot
Industry
Home Services (Glass & Mirror)
What we built
Website + Lead Follow-Up System
Time to launch
7–14 days
Support
Ongoing reporting
WebsiteLead Follow-Up System
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