Hi there! Thanks for calling Apex Heating and Air. How can I help you?
Uh, yeah. My AC isn't cooling. It's like 78 degrees in here and it's 102 outside.
Oh wow, that sounds uncomfortable. We can definitely help with that. Can I get your address or account number so I can check your service area?
It's 4521 Sycamore Lane. I'm not a customer yet.
Got it. You're in our service area. We have technicians available today. Would a 2 PM or 4 PM slot work for you?
4 PM is perfect.
Awesome. I'll send you a confirmation text with the tech's name and number. Your appointment is confirmed for today at 4 PM. Anything else?
No, that's great. Thank you!