Live Chat-to-SMS Handoff

Starts as a normal website chat, then hands the same conversation off to a real text thread — so the customer can close their laptop and keep talking from their phone.

Ironclad Moving Co. · Website Chat

✓ Move booked & synced

SlotSaturday the 14th · 9:00 AM crew arrival

Estimate$1,150–$1,400

ThreadContinuing live over SMS — customer can reply anytime

What just happened

💻➡️📱 Starts on the website, then hands off to real SMS so the customer isn't stuck at a laptop to finish booking.

📋 Full context carries over to the text thread — no re-explaining the move.

📅 Books the date and sends confirmations without a coordinator lifting a finger.

🔁 Customer can leave the thread open and text back anytime — before, during, or after the move.