Abandoned Booking Recovery

What just happened: A visitor picked a Deep Tissue Massage and a time slot, then closed the tab before confirming. Twenty minutes later, an automatic email went out with a one-click link to finish exactly where they left off. When that went unopened, a text nudge followed the next day. The visitor tapped the link, confirmed their saved payment method, and the appointment booked itself — no follow-up call, no lost slot.